Cyber Security Policy
Our commitment to protecting customer data, securing digital transactions, and maintaining online trust.
Last updated: January 15, 2026
At A P Jewellers, protecting your private information and securing your digital interactions with us is of paramount importance. This Cyber Security Policy explains our practices and standard guidelines regarding digital transaction safety and secure communications.
1. Digital Communications & Enquiries
All direct digital enquiries, custom order coordinates, and callback requests are routed through verified showroom channels. We do not solicit personal banking details, credit card numbers, or transaction passwords over chat or unsecured messaging applications.
- Always verify that the WhatsApp connection carries our registered corporate helper badges.
- Our official Gold and Silver helpline numbers are restricted to those published on our canonical domain.
- Email communications are sent only from our verified domain addresses.
2. Customer Data Protection
Any customer specifications, design details, and phone numbers collected through our website are secured during transmission and stored in our protected database system. Access to your custom requests is strictly restricted to our showroom goldsmiths and relationship managers.
- Secure website connections (HTTPS) to safeguard your online visits.
- System change audits to prevent unauthorized modifications to site settings.
- A strict zero-tolerance policy against sharing or selling customer details to third-party marketing companies.
3. Reporting Vulnerabilities
If you identify any security vulnerability or suspicious online activity mimicking our brand showroom, please report it immediately to our security response desk at apjewellers001@gmail.com.